Not all insurances are created equal. We work very hard to level the playing field. From understanding your costs to getting reimbursements for your care, our team of billing and insurance experts are here for you. We’ll guide you through the process and provide transparency and guaranteed outcomes at every step.

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We accept insurance.

Open access in New York, allows us to give an even greater level of personalized care and empowers our physical therapists to create a treatment program outside of the confines of in network providers and elevating your treatment outcomes. You gain freedom to choose who you’d like to receive your treatment from and have your insurance cover the majority of the cost.

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Bespoke claims service.

Bespoke will verify your benefits, analyze the details and forecast the amount that your insurance policy will cover. By assuming assignment of benfits, the Bespoke billing specialists will manage the entire claims process and create a Bespoke out of pocket cost structure that is guaranteed and will ensure that your personalized treatment is not cost prohibitive.

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We’re here for you.

We want to remove the stress of unknown insurance activity and unpredictability of healthcare costs by being absolutely transparent every step of the way. We will complete all claims administration, pre-authrization submissions and manage any denied claims without any risk, effort or stress to you. Our commitment is to your positive progress and experience.

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Ready to get your Bespoke Journey started?

Learn more about our services, discuss your financial options, and let us match you with a provider for your physical therapy needs.

Still have Questions?

We’ve collated the most frequent ones here and provided answers.

  • We accept all major health plans that have out-of-network benefits. If you are uncertain, we offer a complete insurance plan consultation before you schedule.

  • NY State allows ‘direct access’ which means you can come to Bespoke Treatments for any injury, movement dysfunction or pain that you may be experiencing without seeing a medical practitioner first. Depending upon the severity and complexity of your condition, you may be required to get a prescription from a doctor. We have an excellent network of professionals that we can refer you to.

  • Before your Bespoke evaluation, we will gather all the demographic information that is needed for us to run a comprehensive review of your insurance plan, analyzing your benefits, and identifying any limitations. After verifying the current status of your plan, we’ll communicate your guaranteed coinsurance responsibility and reach agreement to ensure total transparency protecting us all from any unexpected costs along the way.

  • We see many patients who have an out of pocket payment plan that has been devised to match their treatment plan. We are happy to talk openly and honestly about what you need and how we can help you afford the cost!

  • The low reimbursement rates and high costs of operation in NYC forces In-network providers of physical therapy to adopt a factory approach to treatment; patient overcrowding, provision delivered by unlicensed trainers, pt aides and unsupervised exercise with very limited attention from a PT. By opting out of the major networks, we are restricted by the number of patients that can use our service, but we can stay true to our treatment model.

Fill out this form and a member of our team will get in touch with you to help you navigate insurance benefits and financial options.